The centre of every building.

The AI-powered operating platform for residential property management

See the platform

Trusted by

  • Pinnacle Group
  • The Property Institute
  • Berkeley Group
  • Barratt Homes
  • Bellway
  • Carter Jonas
  • Urban Splash
  • Metrus
  • Residential Management Group
  • jFM Block & Estate Management
“Cortile is an essential part of our operation and helps everything run better.”
Claire Kober
Managing Director, Homes · Pinnacle Group
“The technology has freed up more time for our management teams … and has created a real sense of community.”
Paul Danks
Managing Director · Downtown
“We knew very early on that we had found a team that could deliver what we were looking for.”
Alex Elsy
Director · Fexco Property Services
400,000Homes managed by Cortile customers
1.4xImprovement in resident response rates after implementation
87%Average resident app download rate
£10m+Service charge paid through Cortile in the past 12 months

Unlike previous generations of fragmented software, Cortile supports the end-to-end management of buildings.

“I need to improve my resident experience”

Resident engagement software

“I need a source of truth on who lives and owns homes”

CRM

“I need help tracking keys and visitors”

Concierge software

“I need help managing demands and payments”

Finance software

“I need to evidence the Golden Thread and building safety”

Compliance software

  • Best-in-class user interfaces
  • Accurate, accessible data
  • Easy, rapid payments
  • Rigorous regulatory workflows
  • Safe, effective AI agents

Cortile is a single system that connects information, communication and the operations of property management.

Combining delightful user interfaces, best-in-class data infrastructure and deep industry expertise.

A more efficient business as you scale

Cortile standardises delivery across the portfolio so the company can grow while continuing to improve service quality, control and evidence.

01

Standardise how teams work

All types of resident enquiry handled in the same traceable flow and passed to the right team until resolved.

Shared inboxes · Teams · Assign work · Task workflows · Templates

02

Give your property managers superpowers

Cortile centralises resident communications that otherwise sit across email and a stack of disconnected systems.

AI response suggestions · Document-backed answers · Email ingestion · Inspection PDFs into assignable tasks

03

Granular, tailored performance data

Reporting and breakdowns by site and region, for internal and client reporting alike.

Speed to response and resolution · Satisfaction scores · Adoption and engagement · Reporting by manager, team, community, region

PerformanceLast 30 days · all regions
Median first response42 min
Resolved in SLA94%
Resident satisfaction4.6 / 5
By region
Marrowden38 min
Harbrook42 min
Caldingham51 min
Ellerby44 min
04

Control risks across the portfolio

Safety and compliance work structured with recurring checks, named owners, attached evidence and status reporting.

Safety Centre · Checklists · Inspection reporting · Task evidence · Document trails

BuildingFire riskFire doorStatus
Alderwick Court, HarbrookCurrentCurrentCompliant
Tessleigh Wharf, MarrowdenCurrentDue 14 daysAction due
Fennimore Gate, CaldinghamCurrentCurrentCompliant
05

Win and retain instructions

Resident experience and service charge transparency your teams can point to, with client reporting built from your own data.

Resident experience · Service charge transparency · Client reporting · Collateral generation

The centre of every building.

See it in action

Tell us a little about your buildings and one of the team will show you around the platform.